Botalite is an AI-supported private messaging chatbot tool that builds, strengthens, and transforms the relations of media outlets, CSOs, and other community-oriented organization’s with their communities.

Available on WhatsApp, Facebook Messenger and Telegram

Engage with your whole community, one message at a time.

Botalite enables organizations to manage bidirectional interactions with large-scale communities to help build a better understanding between you and your community.

Stay up to speed so your community stays up to date.

Botalite’s AI tools allow organizations to provide automated responses to user messages, so your community gets the information they need, when they need it.

Meet your community, wherever they are.

Botalite’s chatbot tools can be made available on any private messaging platform with an API. This includes WhatsApp, Instagram, Facebook Messenger, and Telegram.

Logo Factalite

Understand and respond to disinformation — with narrative intelligence at the core

Factalite is Botalite's advanced AI-powered system for identifying disinformation narratives, organizing user-reported content, and delivering targeted, multilingual responses through private messaging platforms like WhatsApp, Telegram and Messenger.

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Narrative detection & early warning system

Factalite uses large language models (LLMs) to cluster similar user-submitted content into disinformation narratives. Our system detects patterns, tracks their evolution over time, and generates early alerts about emerging campaigns — helping you stay ahead of viral falsehoods.

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Archive and structure original content

Every message, image, video, voice note or link submitted by users is archived and categorized automatically. Content is grouped by topic, date and recurrence, allowing your team to analyze what's spreading and how it's changing — across all your messaging channels.

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Coordination for fact-checking teams

Factalite centralizes content triage and team collaboration in a single interface. Editors can assign tasks, track progress, and manage one-on-one or automated replies — all from a unified dashboard.

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Analytics & API access for researchers

Monitor user engagement, popular content, and disinformation trends in real time. Structured data can be accessed through an API for research, investigations or reporting.

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AI-powered chatbots

Factalite enables fast, contextual answers to user queries via semi-automated bots. These bots can be paused anytime for direct human interaction when needed.

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Multilingual by design

Run the same chatbot in multiple languages simultaneously — no need to create or manage separate tiplines.

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Fully customizable

Create new response flows and chatbot logic on the fly. Add or remove buttons, adapt messages to new topics, and adjust in real time without technical assistance.

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Location-aware support

Segment users based on their phone area code to tailor responses and better understand where conversations are happening.

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Interactive community engagement

Send multimedia bulletins, quizzes, media literacy courses, and surveys directly through your chatbot. Let users request content on demand or subscribe to periodic updates — in audio, text or image format.

Organizations that trust our products

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How does Botalite work?

The conversational agent employs Machine Learning and Natural Language Processing tools that enable organizations to crowdsource, organize and analyze disinformation content and provide automated replies to user queries. Botalite is a powerful tool to organize received content, prioritize what to debunk and collect disinformation data for further analysis.

Product standard features

Content search with multimedia (Al matching) and text Multimedia newsletters with scheduling capability Multimedia bulletin (requested by user) Content distribution by request as defined path Automated early warning alerts Surveys Multimedia interactive courses

Who are we?

Botalite SL is a tech company based in Spain totally owned by Maldita.es Foundation that develops automated conversational chatbots for messaging apps focused on fact-checking, media outlets and social organizations.
We began as a company focused on conversational tools to improve organization’s service to citizens and reduce the spread of disinformation on private messaging apps. The semi-automated chatbot solution developed for Maldita.es in Spain was awarded the European Press Prize in Innovation in 2021.